Shift Reminder Text Messages

Ottawa Area Intergroup sends automated SMS reminders to TAS volunteers before their scheduled helpline shifts. Volunteers receive one text message 30 minutes before their shift begins, prompting them to set up call forwarding.

How Opt-In Works

Volunteers opt in to SMS reminders through the TAS Manager portal at ottawaaa.org/service/tools/tas/hub/. Opt-in is enabled on the volunteer profile and can be turned off at any time by the volunteer or a TAS coordinator.

Message Content

Each reminder contains the shift time and a link to the volunteer dashboard where call forwarding instructions are available. Messages are sent from (343) 801-4357.

Sample Message

Reminder: your TAS shift starts in 30 minutes (4 – 7 pm). Please set up call forwarding now: https://ottawaaa.org/service/tools/tas/dashboard/

Opting Out

To stop receiving reminders, contact a TAS coordinator or log in to the volunteer portal and disable SMS reminders on your profile. You may also reply STOP to any message.

Questions

Contact the TAS coordinator at info@ottawaaa.org or call 613-237-6000.